Posts Tagged ‘nsw’

Icons for the “CityRail Fails” and “Sydney Buses Fails” Categories

CityRail FAILS, NSW Public Transport, Sydney Buses FAILS! | Posted by Dean
Aug 17 2010

As it is clear that key categories within the SCHWOIT.COM category list are the two NSW Public Transport failures, “CityRail Fails” and “Sydney Buses Fails”. As a result I decided it was time to introduce some standard icons for these posts. All posts within the categories will now get one of the icons above.

I have to issue a big thanks to Bill Mackey for the expert work performed on these icons.


#CityRail Fail: Mobility Challenged Travel

CityRail FAILS | Posted by Dean
Aug 16 2010

Firstly, I must say my commute when without a hitch. Ran on time and the guards were quite clearly heard over the loud speaker. The service ran as expected.

Today I have been giving thought to how a person of limited mobility would traverse the lines on which I travel and at the times I travel. The only answer I can come up with is that it is simply not possible for such individuals to travel in the same manner between Oak Flats and North Ryde at 4:30 am. I will now detail why.

The first issue I see is the ability to actually board the train at Oak Flats. At the ungodly hour at which I travel the station is not staffed. This then puts the onus of assisting mobility challenged passengers on and off the train to the guard. This is by no means an insurmountable issue and most guards would be more than happy to assist in the process that usually consists of a metal bridge across the gap, it is though a disruption for both the consumer and the guard.

Now thinking about this it is a simple device that requires manual processes to erect and disassemble. Surely though in this day and age a technically superior and customer friendly solution is possible, or could be innovatively developed by CityRail if investment was not a filthy word. Here is an idea, perhaps a platform that extends from the train to the platform when the doors open, and retracts when the doors close. Such a platform could extend all the way to the yellow line thus preventing over zealous patrons from preventing existing passengers from alighting the service.

A device of this kind would also be proactive in assisting all passengers, in particular the elderly and small children, from having to mind the gap as the gap would be covered. Such a simple device would surely be relatively easily developed, and not cost an arm and a leg. Exactly what would likely be cost if someone did fall through the gap.

CityRail has never been known for investment, especially for innovative matters. They have however invested in station upgrades. That said where those upgrades have been installed could be called into question.

The classic example is Redfern station. Redfern is a core station on the metropolitan leg of the network with services heading toward Central station from the south or west passing through the station. As such it is a thoroughly trafficked station, however most of the platforms do not offer elevators to assist mobility challenged patrons to navigate the station. I know personally I have struggled to scale these long and steep stairs when I had a sore knee at times. As such I am bemused that small metropolitan stations like Mortdale and Carlton received elevator upgrades ahead of this key station.

Having said that, the fact that any station on the entire CityRail network is not mobility friendly simply begs belief. It should be a mandatory requirement that these stations be upgraded so that some of the most public transport reliant citizens can use a basic community service without having to dodge stations that are simply not considerate to their needs.

Another issue that stems from underinvestment is the fact that many old trains frequent the intercity lines. Many have a secondary door on the inside of the carriage that is positioned in a manner that is impossible for wheelchair users to navigate, not to mention mothers with prams. This leaves these passengers the choice to:

  1. Travel in the entranceway that is noisy and prone to the elements, in particular wind chill.
  2. Wait for a modern train that has a friendlier entrance and seating arrangement that allows them to enter the train properly. Such services though are in a minority on most lines, and could lead to lengthy delays for these citizens to travel.

CityRail need to make a firm commitment to retire these antiques and replace them with more modern services.

What New South Wales requires is a government that is not afraid to make clear and strong decisions in relation to public transport generally, and rail specifically. Each service authority should have as part of their contract a minimum commitment to investment within the network to improve the service. Controls then need to be put in place and enforced. Only then can the public transport system have a chance of recovery and development and become a proud infrastructure piece of NSW. Unfortunately it appears that neither side has the intestinal fortitude to take this on.


Sydney Buses FAILS: Episode 1

Sydney Buses FAILS! | Posted by Dean
Aug 13 2010

Well today marks the first of what is sure to become a regular posting point. Over recent months Bobbie has taken the sound financial decision and made the switch to using public transport for her commute. Her journey involves reliance on ShittyRail CityRail and ShittingMe Sydney Buses. As a result she is open to the double whammy of the inept NSW public transport system.

Tonight is no exception. Bus 478 due at 17:06 arrived at 17:03. Right after the stop at which Bobbie alights the bus there is a set of traffic lights, and Bobbie saw the bus stop there within a few steps of her position. Bobbie quickly got to the doors, showed the driver her valid ticket and knocked on the door. The driver just pointed at the lights and shook his head.

I could understand the drivers position if any of the following was true:

  1. He had not just stopped at the lights and expected them to change.
  2. He was on schedule!
  3. Money transfer was required.

None of these factors were in play here and just shows a driver with absolutely no customer service ethics. Perhaps he forgets that technically we are his employer! More likely he does not give a rats!

Bobbie will be making a formal complaint, will let you know how it goes.


The Weekly CityRail Fail!

CityRail FAILS | Posted by Dean
Aug 12 2010

Today I had a productive day and completed all I needed at 3:10pm and so decided that I would take a relaxed approach home. Was early for even the early train to Shellharbour, but decided to get on the one that we normally get as it is typically a push for Bobbie to get the early train due to her reliance on Sydney Buses (who also fail to run to their schedule). Anyway, I was on the platform at 4:00pm for a train departing at 5:12pm. The tale of woe was about to begin!

A train pulled in, completely empty and the usual geriatric model that frequents the long haul runs for NSW residents, itself a disgrace. I thought I will jump on, even though it is mega early, and get out of the cold air. So I had a pick of the seats and settled on a gold seat, or so I thought.

10 minutes later the train went from empty to resembling one those Indian trains you see in B grade movies. You know the ones where the white actor is confronted by a chicken or goat invading their personal space. At this point I thought that perhaps something was up, but decided to wait for the voice over that should occur just before the doors closing and the train embarking on its journey. Foolish me!

Yes, the CityRail driver/guard decided to put standard practice to one side to get the train going. Doors shut and we were off. 2 minutes after the train leaving the station the voice of doom announced the train was going to Mount Victoria, completely and utterly the wrong way for me! I thought perhaps, just perhaps, this experience would have a reasonable end with a stop at Redfern. No such luck, first stop Strathfield.

So after my 20 minute ride in the wrong direction I disembarked a bit more than a tad miffed. Looked up at the board of the adjoining platform and thought oh great salvation is at hand with a train scheduled to head back to Central in 4 minutes. That would give me enough time to get to my desired service. So I found a spot out of the icy breeze and waited.

With less than 2 minutes before this train was to depart the platform (yes depart) a second voice of doom came across announcing that in their “wisdom” the service had changed platforms. Even if I was an Olympic sprinter, not a grand master fat bastard, I would have struggled to make it. So I looked up at the board again and saw the next train was 16 minutes away that would put me on a close intercept course at Redfern if I was lucky.

Well today is not my lucky day with rail travel. As the service I was begrudgingly on pulled in at Redfern my desired service pulled out of the platform opposite! I decided to stay on to Central and am now on an alternative South Coast service, atleast until such time as the incompetents at CityRail decide to cancel this service.

I have now lost yet another hour of my already limited personal time! Thankyou ShittyRail for once again bending me over the table and spreading my cheeks wider than a Hum Vee’s bonnet!


It’s a Bird, It’s a Plane … No it’s the South Coast Train

CityRail FAILS, Politics, Promises, Promises | Posted by Dean
Aug 06 2010

Artist Impression of an Illawarra MagLev

Artist Impression of an Illawarra MagLev

.

It would appear that Labor trots this policy out each election and then condemns it to the too hard basket. In this campaign the party has turned to this policy very recently, perhaps with the emergence of the “Real” Julia. This is evidenced by Greens leader Bob Brown who has said that Labor voted down a Greens High Speed Rail proposal within the last few months and adds:

“Labor’s changed its policy because it’s seen the polling on this which shows a huge majority of Australians – over 70 per cent – want high-speed rail.” – $20m study considers fast train

Personally I believe that the need for Australia to lower it’s reliance on carbon emitting vehicles needs to be a major factor here. Surely there is enough science out there now to put some figures around the cost to the environment of running cars versus a high speed train. This could then be translated to some dollar amount and thus expressed as a cost to the economy. It would have a much truer meaning if K Rudd had managed to set up an emission trading scheme or carbon tax, but thats a moot point now.

Also, I think the study should look at how many commuters are utilising the existing slow links either by car, bus or train. Then calculating a cost to the commuters based on an average wage. I know I lose thousands of dollars worth of my time sitting on the existing network on my 6 hour daily commute. That is a real cost to the community as people sitting on a long journey are not productive citizens. This cost needs to be accounted for.

Through adding these two factors to any study the economics of rail may be swayed and Australia may finally see the beginning of a true phase shift in public transport. I though will continue to live in hope that one day my commute can be slashed.

Note: Oliver Hartwich from the Centre for Independent Studies has also highlighted CityRail’s management efforts with the comment:

“I think what we should do is really take it one step at a time, talk about Sydney-Newcastle, make that connection better, make it more comfortable and make it faster.
It used to be faster in the 1930s. I mean that’s a scandal.” – $20m study considers fast train

I am hopeful that CityRail will not be involved in any manner with a project of this magnitude.