Today marks our return to reliance on NSW public transport to get us from the Illawarra to work. Let us hope this does not give give us any drama.
Archive for the ‘Sydney Buses FAILS!’ Category
Not so much a blog entry in it’s own right as an addendum to the previous. Sydney Buses have today confirmed the actions of the driver in Sydney Buses FAILS: Episode 1 was acting with no customer service in mind. Today Bobbie made it to her bus to schedule, and the bus arrived as expected. She boarded and took her seat.
The bus pulled out of the station and was stopped at the lights. A gentleman that was running late caught the bus the lights and performed the same actions Bobbie performed last week. The driver in this case opened the doors and allowed the passenger aboard. This proves that the driver encountered by Bobbie has their head firmly planted in their rectum!
I congratulate the driver of the 47x at hh:mm for their actions today, it is indeed a rare occurrence that such empathy is shown by an employee on NSW public transport.
Well today marks the first of what is sure to become a regular posting point. Over recent months Bobbie has taken the sound financial decision and made the switch to using public transport for her commute. Her journey involves reliance on ShittyRail CityRail and ShittingMe Sydney Buses. As a result she is open to the double whammy of the inept NSW public transport system.
Tonight is no exception. Bus 478 due at 17:06 arrived at 17:03. Right after the stop at which Bobbie alights the bus there is a set of traffic lights, and Bobbie saw the bus stop there within a few steps of her position. Bobbie quickly got to the doors, showed the driver her valid ticket and knocked on the door. The driver just pointed at the lights and shook his head.
I could understand the drivers position if any of the following was true:
- He had not just stopped at the lights and expected them to change.
- He was on schedule!
- Money transfer was required.
None of these factors were in play here and just shows a driver with absolutely no customer service ethics. Perhaps he forgets that technically we are his employer! More likely he does not give a rats!
Bobbie will be making a formal complaint, will let you know how it goes.
