Archive for the ‘Geek’ Category

When Social Networking Works for a Geek

Facebook, FourSquare, Geek, Twitter Tweets, Web Sites and Social Networking | Posted by Dean
Mar 08 2011

People often wonder what value does social networking truly provide to them. Sure we can all sit around on Facebook and play flash games, or follow every celebrity through Twitter, but does that truly improve our knowledge and lives substantially? Now don’t get me wrong here I am more than guilty of playing silly games and following celebrities, but there are things with more impact possible on social media.

A good example of this is keeping up with industry sector trends, especially important in the endpoint protection space. For example, I follow a number of competing vendors in the threat management product space on Facebook. It is interesting to see that they are all covering each others moves within hours. For example, Sophos detects a new virus type. Within the day Trend and McAfee will have a similar story on the threat and what they have done about it. Symantec are not quite as regular, but they do eventually cover the same topics. This is good for me from a professional point of view as I am not likely to visit each vendors sites/blogs to achieve the same result.

The sharing of ideas with peers is another great facet of Social Networking for the geek. I have been working through a number of challenging topics at work of late and have had to resort to the internet for answers. Google was not my friend on this occasion only throwing up answers that were not relevant or no longer actually there! I had to resort to the forum. The issue was indeed not a straight forward fix. Further the information in the error did not indicate that the problem was as severe as it potentially was. Suffice to say that I am glad I fixed the issue before a client was impacted.

Social networking also allows me to reconnect with colleagues from a bygone era. Recently I have reconnected with old colleagues from the KAZ and WA Newspapers days. Many of these people I have completely lost touch with previously during moves interstate and the like. Their opinions though still carry significant weight, so it is good to get back in touch.

I guess that is pretty much it. Just a quick brain storm of a blog today.

P.S. If you want to socially network with me you can find my links under “Where Else You Can Find Me” in the sidebar on SCHWOIT. Sorry to anyone on SCHWOIT (Republished).

Workplace Beauracracy and Politics

Geek, Politics | Posted by Dean
Mar 08 2011

We have all no doubt been there when something is so blatantly in need of attention but can not be done due to some need to jump through hoops for the sake of making it too damn hard. I had that dubious pleasure twice yesterday.

In the first instance I had a task to design a change to some Interfaces. There was no suggestion, nor need, for a change but my unprocessed task prevented others from proceeding. All I did was effectively document that there was no need for change. Would have been nice if the change management system had notified me of the task. Perhaps it needs a change!

The second was to address a problem I detected last week. I found the fix on Friday which consisted of a Windows registry change and server reboot. Though I can do it my line of demarcation does not allow me to perform the task. So I decided to request the group that was understood to be responsible at this level to fix it.

Unfortunately the impacted servers are in a beauracratic hole where they are not production, but kind of are. As a result the support team assigned were not prepared to touch them, however they wpuld likely do the work upon instruction from the project team.

So I engage the project team leader responsible. All I got back was a request for yet another beauracratic layer to be navigated, and a request if I could do the work which is widely known is not in scope of my services! So I engage the next layer of red tape mongers copying in all impacted parties.

The project manager then foolishly responds requesting yet another hoop to be jumped through. My draft response had lots of capitalisation telling him that what he wanted needed to come from his team. Thankfully I engaged my boss who essentially said the same thing, just without the incendiary comments. Draft aborted, all out war avoided.

I know that there is a place for process and change control, but when the dilineation of responsibility is unclear or not understood it simply wastes adds time and money. It also increases blood pressure, frustration and dissatisfaction. We can all live without this crap!

1 Week Until Certification Exams

Geek | Posted by Dean
Sep 24 2010

I have 7 days until the first of 2 Mac OS X exams. I have not done an exam since Uni, well over 10 years ago, so its going to be a bit of a blast from the past. My next few days are going to be spent studying pretty intensely, though I must say that the SSH side and command line tricks are not scaring me at all. I guess the many years using Solaris to some degree will help ;)

The only thing that is concerning is the server interface side given I have no way of running it up to use it in a practical sense. I may have to run it up on a USB drive when I have a copy … soon I hope.

Mac Training: Support Essential Day 1

Geek | Posted by Dean
Sep 02 2010

The Mac desktop training commenced yesterday and all I can say is that it is full on. The day was go go go from 9:00pm through to 4:30pm with only a 30 minute lunch break. The day consisted of installation and user management from the desktop only. There was a brief introduction to shell scripting, applescript and using Automator. Based on day 1 I would advise anyone thinking of sitting the course prepare for three full on days. Day 2 commences in 30 minutes, looking forward to looking at the guts of Mac OS X further.

I’m a Prophet

Geek | Posted by Dean
Sep 01 2010

About 3 months ago I was made aware of one of my clients that was planning to make the decision to update their corporate fleet to Microsoft Windows 7. Great move, however other applications also need review before a properly managed environment can be attained. Within my Threat Management realm that was tied down to Symantec Anti Virus Corporate Edition 10.x (SAVCE).

When I was alerted to the clients wishes to look into Windows 7 the premise was that they were only looking at it for suitability with their client managed application set. I mentioned quite strongly that SAVCE was an superceded product and offered no support for Windows 7 or Windows Server 2008 R2. Begrudgingly though I gave them an unmanaged client for Symantec Endpoint Protection (SEP) so that the client could continue on their way.

Knowing what was coming I scoped a SEP solution and submitted it for approval in the vain hope that we could have a managed environment ready for the production rollout. However, the project was not approved, yet the Windows 7 rollout has been performed on 140+ laptops running a standalone SEP client with no ability to manage or report upon the solution health or effectiveness.

So I immediately resubmitted the exact design to the powers that be. Now the project is being resubmitted, unfortunately we will now be under pressure to implement retrospectively quickly and not proactively as I had hoped, and thus prophecy fulfilled.