Archive for August, 2010

Twitter Weekly Updates for 2010-08-15

Twitter Tweets | Posted by Dean
Aug 15 2010

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Sydney Buses FAILS: Episode 1

Sydney Buses FAILS! | Posted by Dean
Aug 13 2010

Well today marks the first of what is sure to become a regular posting point. Over recent months Bobbie has taken the sound financial decision and made the switch to using public transport for her commute. Her journey involves reliance on ShittyRail CityRail and ShittingMe Sydney Buses. As a result she is open to the double whammy of the inept NSW public transport system.

Tonight is no exception. Bus 478 due at 17:06 arrived at 17:03. Right after the stop at which Bobbie alights the bus there is a set of traffic lights, and Bobbie saw the bus stop there within a few steps of her position. Bobbie quickly got to the doors, showed the driver her valid ticket and knocked on the door. The driver just pointed at the lights and shook his head.

I could understand the drivers position if any of the following was true:

  1. He had not just stopped at the lights and expected them to change.
  2. He was on schedule!
  3. Money transfer was required.

None of these factors were in play here and just shows a driver with absolutely no customer service ethics. Perhaps he forgets that technically we are his employer! More likely he does not give a rats!

Bobbie will be making a formal complaint, will let you know how it goes.

The Weekly CityRail Fail!

CityRail FAILS | Posted by Dean
Aug 12 2010

Today I had a productive day and completed all I needed at 3:10pm and so decided that I would take a relaxed approach home. Was early for even the early train to Shellharbour, but decided to get on the one that we normally get as it is typically a push for Bobbie to get the early train due to her reliance on Sydney Buses (who also fail to run to their schedule). Anyway, I was on the platform at 4:00pm for a train departing at 5:12pm. The tale of woe was about to begin!

A train pulled in, completely empty and the usual geriatric model that frequents the long haul runs for NSW residents, itself a disgrace. I thought I will jump on, even though it is mega early, and get out of the cold air. So I had a pick of the seats and settled on a gold seat, or so I thought.

10 minutes later the train went from empty to resembling one those Indian trains you see in B grade movies. You know the ones where the white actor is confronted by a chicken or goat invading their personal space. At this point I thought that perhaps something was up, but decided to wait for the voice over that should occur just before the doors closing and the train embarking on its journey. Foolish me!

Yes, the CityRail driver/guard decided to put standard practice to one side to get the train going. Doors shut and we were off. 2 minutes after the train leaving the station the voice of doom announced the train was going to Mount Victoria, completely and utterly the wrong way for me! I thought perhaps, just perhaps, this experience would have a reasonable end with a stop at Redfern. No such luck, first stop Strathfield.

So after my 20 minute ride in the wrong direction I disembarked a bit more than a tad miffed. Looked up at the board of the adjoining platform and thought oh great salvation is at hand with a train scheduled to head back to Central in 4 minutes. That would give me enough time to get to my desired service. So I found a spot out of the icy breeze and waited.

With less than 2 minutes before this train was to depart the platform (yes depart) a second voice of doom came across announcing that in their “wisdom” the service had changed platforms. Even if I was an Olympic sprinter, not a grand master fat bastard, I would have struggled to make it. So I looked up at the board again and saw the next train was 16 minutes away that would put me on a close intercept course at Redfern if I was lucky.

Well today is not my lucky day with rail travel. As the service I was begrudgingly on pulled in at Redfern my desired service pulled out of the platform opposite! I decided to stay on to Central and am now on an alternative South Coast service, atleast until such time as the incompetents at CityRail decide to cancel this service.

I have now lost yet another hour of my already limited personal time! Thankyou ShittyRail for once again bending me over the table and spreading my cheeks wider than a Hum Vee’s bonnet!

Antimalware and Operating System Bigotry

Gardening | Posted by Dean
Aug 12 2010

Earlier today I published a tweet via LinkedIn alerting my colleagues and followers to a vulnerability detected by Computer Associates in the Android smartphone operating system whereby premium service numbers were dialled randomly. As you can appreciate this could cost thousands of dollars in a single billing period (Trojan targeting the Androids). After reading of this new malware in the wild I thought I would quickly do a Google for Android anti-malware products. At the top of the list is an Android forum and the usual O/S bigotry was seen. This got me to publish this post.

Firstly lets define malware. According to Wikipedia malware is:

Software is considered to be malware based on the perceived intent of the creator rather than any particular features. Malware includes computer viruses, worms, trojan horses, spyware, dishonest adware, crimeware, most rootkits, and other malicious and unwanted software.

Malware is in abundance across the internet and is commonly delivered in spam. As is clear, malware sources are no longer limited to programs.

As many of you would be aware there has long been a belief shown by non-Windows O/S administrators that their platform does not need antimalware protection as it does not suffer from such threats as it can not run Windows executable (.EXE or .COM) files, this argument is most often purported by Mac, Linux and UNIX administrators. In fact it was one of the main selling points for these operating systems. Whilst it is indeed true that these operating systems are less likely to be the victim of a malware attack, that has very little to do with the operating system robustness. Rather the market share of these operating systems.

All of these operating systems are significantly dwarfed by Microsoft Windows within the computing market. As such malware creators see a greater opportunity in that platform. Interstingly, Macintosh has seen significant growth and the previous bigotry towards antimalware products has been reversed as the attractiveness of attacking that platform have steadily increased.

Further, when you consider that malware has moved on from such a limited definition the belief is clearly from a bygone and more innocent era. Any system
administrator that truly believes this now needs their head read.

That said I am now seeing the same arguments being purported in relation to mobile computing devices, primarily smartphones however iPad’s and iPod’s also fit this profile. Common features of all smartphones are the ability to receive and send e-mail, browse the internet, and run applications. Further, increasingly these smartphones are based on an operating system based upon those of traditional computing devices. Android for example is a derivative of Linux. As mobile devices continue to add functionality their attack footprint grows, as does the attractiveness for the malware proponents to exploit the flaws in the devices underlying operating system. The logical conclusion therefore is that these devices will steadily increase as entry points for malware infections within the home and commercial environment.

It is thus my belief that all computing devices that access a public internet, or a private intranet, require some form of antimalware defence in the near future. Without a base level defence any network activity must be seen as a potential security issue.

Currently not all mobile computing device operating systems have a solution accessible, however many vendors of antimalware products do have some part solutions. Further development and collaboration with the mobile computing device vendors is still required so that corporations can invest in a centrally managed, device independent antimalware platform for mobile devices including RIM BlackBerry, Nokia Symbian, Nokia Maemo, Google Android, Apple iOS and Windows Mobile.

These mobile solutions should also be integrated with existing protection consoles so that Security administrators can get a true picture of all endpoint devices within their organisation and their current protection levels. That holistic approach must be a design requirement for any product for it to be truly effective within enterprise.

Note: Whilst I do not want this post to degenerate into which antimalware is better than the other, I would appreciate suggestions of products that are primarily aimed at mobile devices of all types. Sooner or later I am going to be pressed for a suggestion and would like to be forearmed.

The Most Popular Spammed Article On My Site

Geek, Web Sites and Social Networking | Posted by Dean
Aug 10 2010

Green Bottle Fly

Picture Credit: Joseph Berger, United States, Bugwood.org (Creative Commons license terms)


I am amazed that the picture of a Green Bottle Fly associated with my December 2007 post Disaster in the Worm Farm is the most spammed post on my site. It astounds that such an ugly and offputting picture attracts such attention from the nefarious characters populating the internet. I mean, would you go buy a product to do anything if you saw a picture of a fly (excepting fly sprays and repellents)? Idiots!