Another Tech Drama

Posted by Dean
Feb 21 2008

Well just as I got the ISP and hosting sorted my Mac decided to throw a spanner my way. The MagSafe power connector has carked it.

For those of you not aware of a MagSafe connector it is a great idea with magnets used to hold the power cable in place, instead of the traditional stick and slot approach. This means that is you trip over the cable for some reason, rather than drag the machine with you the magnet will release. It is a fantastic idea.

Mine though has developed a fault with the sensor pins within the connector. There are 5 pins that are supposed to spring in or out and make the connection to the machine. When disconnected all 5 should be out. However, over the past few weeks I have noticed 2 pins are sluggish to reset. In fact they have necessitated the odd tap on a hard surface to coax them out.

That worked well until yesterday morning when one of the pins has given up the ghost. The pin is permanently retreated in the head of the connector. No amount of tapping or prodding sees this pin emerge from its hiding hole. As a result the power cable never connects succesfully and my battery is now 100% drained.

So I am now awaiting the arrival of a replacement MagSafe. Until then I am forced to slum it on the work craptop. An IBM ThinkPad StinkPad T42 loaded with Microsoft Microshonk Windows Winblows XP and a paltry 512MB RAM.

Given Apples track record on prompt delivery the MacBook Pro 17″ should be up and running within days. Just hope their courier services the new area (refer to the Foxtel – Another Bunch of Fools post for that).

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22 Responses

  1. ShadowKnight says:

    Well as to no surprise Apple have their house in order. Goods ordered at 5pm on the 20/02/2008. As per an email from 11am on the 21st.

    Shipment Date: 21/02/2008
    Delivers by: 22/02/2008

    Great to see an organisation that is organised.

  2. socko says:

    Arrived around midday today. Exceptional service.

    socko’s last blog post..2008 V8 Supercar Season around the corner!

  3. ShadowKnight says:

    Got to second socko’s vote of confidence. It is very impressive that the Mac was unusable for about 48 hours from the time the Mac ran out of battery.

  4. Don’t you hate the feeling of being out of contact? I woke up this morning and tried to log into my server only to find it had been down for three hours. Arrrghhh! Compaq used to have really good customer service before they were bought out by HP. I could get my notebook fixed in hours, after HP it became days or weeks. Of course the idea is to buy something that doesn’t require service, and knock on wood, the Dell seems to be holding title. (Entrecard visitor btw)Nice site.

    Paddy Wallbouncer’s last blog post..Did You Google Me?

  5. Gary R. Hess says:

    The magSafes are pretty sweet, but I wonder how often the same problem you have has happened to others. I’m not quite ready to buy.

    Gary R. Hess’s last blog post..How to Write Great Content and Keep Visitors Interested

  6. Dan says:

    Ahhh my old friend, the Magsafe has been working fine for me (and remember I hammer the absolute stuffing out of my crapple laptops).

    Be thankful that it wasn’t a situation like this:
    http://wiredblogs.tripod.com/cultofmac/index.blog?entry_id=1437672

    Here kitty kitty! ;)

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  8. 511 pants says:

    Thanks for the useful information

  9. Love the post. Very informative. Thank you so much.

  10. emay says:

    I have found this post while searching google and I am glad I found it.

  11. Jane says:

    Great post, thanks.

  12. Kathy says:

    This was very appreciated and useful information! Thanks!

    Would you be interested in a link exchange with my newest blog? It sure could use a little link-love to get up and running and your blog seems to be a somewhat similar niche.

  13. I’m really impressed with your article, that was exactly what I was looking for. Cheers !!

  14. MagSafe sounds great to me . This is an interesting , useful and informative article . Thanks

  15. Badxp says:

    Found this link while googling. Thanks for an informative post, and keep up the good work.

  16. Apple always gets the goods delivered on time and that’s good service! I hope the new one works (for a much longer time)!

  17. Thanks for the post.I’m really impressed with your article, that was exactly what I was looking for. Cheers !! and you can bet to see me again.

    Monica

  18. mrbargains says:

    from my experience Apple always give best support :) . just keep good work

  19. I always like such tech dramas.

  20. Anonymous says:

    Where is the rage in the drama?

  21. Moha says:

    I have found this post while searching google and I am glad I found it.