How Rude

I run a number of directory sites quite successfully and until now my only bugbear has been the sheer number of lazy submissions. Now I have complete rudeness pervading from the same mass submitters. For example, I have received two e-mails with the following text today:

We had received your mail some days ago, you told that we will placed
ur link but still we could not find our link on ur site,so please add our
link instantly with in 24 hours otherwise, we will remove ur link from our
site.

Now just to be clear the email sent to this submitter was:

Thanks for submitting your site to the Artoo Links - SEO Friendly
Directory Droid. Details collected are:

Title - Removed as I do not want to associate this site with the rudeness of its mass submission services
URL - Removed as I do not want to associate this site with the rudeness of its mass submission services
Description - Removed as I do not want to associate this site with the rudeness of its mass submission services
Owner - Webmaster

Your site will be reviewed shortly for compliance with the Acceptable Use
Policy. You will recieve a confirmation email once it has been approved.

Thank you,

Artoo Links - SEO Friendly Directory Droid
http://artoolinks.com/

No where in that text does it imply there is a definate time frame for inclusion. Further, just because you are offering me a link is not a contract for me to reciprocate immediately. This individuals inherent rudeness has ensured that these sites will be removed from any possibility of inclusion on Artoo Links - SEO Friendly Directory Droid.

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3 Responses to “How Rude”

  1. Dan Says:

    I think its a new scam running through the directory industry. I think it will struggle to catch on but it doesn’t stop people from trying.

    A lot of the emails being sent these days lack the courtesy that many of us might be familiar with. I believe, more than anything, that this is a problem that has developed because of the international nature of this industry. I think that whilst many submitters & directory owners understand the basic English principles, many do not understand the tone of what they write. So even basic emails look like demands rather than requests.

    I think we have to develop thicker skins and greater tolerance levels and try not to be offended by what, on the face of it, looks like a rude demand, because it really might just be an honest request from someone who doesn’t know how to describe it any better.

    That’s my thoughts.

  2. Lord Watchdog Says:

    The above e-mail is clearly unprofessional both in tact, spelling and grammar. As Dan said, it is wise to take the content of e-mail with a grain of salt though at the same time I think people who communicate in English should go to a far better effort.

    Internet/Text message jargon like “ur” doesn’t belong in business correspondence. The sender also has no idea of how to construct a sentence. The message is broken up with a string of commas rather than into two or three seperate sentences as it should have been.

    The sender appears not to understand the word ‘instantly’ either - placing it alongside a condition that his site be added within 24 hours.

    Whether the sender is being rude or not, I actually choose to ignore any e-mail that is poorly written. That isn’t to say that I expect others too. It is a mere case that I just don’t have the time to interpret the point someone is trying to get across when they communicate in some sort of hybrid language.

    That said, the quality of e-mail is still a secondary consideration compared to the amount of spam submissions that directories receive, including the two I own.

    Keep smiling. :-)

  3. ShadowKnight Says:

    Another classic has come in response to a rejection. The text is:

    Thank You tells so much about your website.

    Regards

    The website in question was:

    1. lazily submitted to an incorrect category
    2. failed to function correctly

    Hence rejection. The attempt to shame me to reconsider has had no affect, the site remains well and truly in the garbage pile.
    I am though still :)

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