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	<title>Comments on: Cattle Class on a Craptacular</title>
	<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/</link>
	<description>Gardening and Geekdom in the Urban Jungle</description>
	<pubDate>Thu, 28 Aug 2008 19:08:37 +0000</pubDate>
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		<title>By: &#187; Customer Relations &#62; SCHWOIT</title>
		<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-23</link>
		<dc:creator>&#187; Customer Relations &#62; SCHWOIT</dc:creator>
		<pubDate>Fri, 09 Mar 2007 09:07:46 +0000</pubDate>
		<guid>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-23</guid>
		<description>[...] my earlier post Cattle Class on a Craptacular I reported the disgrace that is the Mortdale train station elevator project. I also reported that I [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] my earlier post Cattle Class on a Craptacular I reported the disgrace that is the Mortdale train station elevator project. I also reported that I [&#8230;]</p>
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		<title>By: ShadowKnight</title>
		<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-16</link>
		<dc:creator>ShadowKnight</dc:creator>
		<pubDate>Sat, 03 Mar 2007 07:58:48 +0000</pubDate>
		<guid>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-16</guid>
		<description>I am yet to receive any response on this issue. I am beginning to believe this is a typical City Rail tactic, that is do not inform the customers of anything, that way the customers can not be disappointed when the service is not delivered. I will now be following my case.</description>
		<content:encoded><![CDATA[<p>I am yet to receive any response on this issue. I am beginning to believe this is a typical City Rail tactic, that is do not inform the customers of anything, that way the customers can not be disappointed when the service is not delivered. I will now be following my case.</p>
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		<title>By: ShadowKnight</title>
		<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-15</link>
		<dc:creator>ShadowKnight</dc:creator>
		<pubDate>Wed, 28 Feb 2007 08:41:52 +0000</pubDate>
		<guid>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-15</guid>
		<description>Last night I left feedback on the City Rail website asking when these elevators will be functional. I am now awaiting a manager to respond with the answer and have a case number. Now call me a cynic but I am betting I will have a response the day after they begin operating.</description>
		<content:encoded><![CDATA[<p>Last night I left feedback on the City Rail website asking when these elevators will be functional. I am now awaiting a manager to respond with the answer and have a case number. Now call me a cynic but I am betting I will have a response the day after they begin operating.</p>
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		<title>By: ShadowKnight</title>
		<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-9</link>
		<dc:creator>ShadowKnight</dc:creator>
		<pubDate>Thu, 22 Feb 2007 12:32:34 +0000</pubDate>
		<guid>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-9</guid>
		<description>So what you are saying is that the Mortdale station elevators should go live in about 6 months, roughly a full year since the physical installation. I look forward to that for the elderly, and the disabled.

I also fully agree with those lego bricks. They are counter productive wastes of space.</description>
		<content:encoded><![CDATA[<p>So what you are saying is that the Mortdale station elevators should go live in about 6 months, roughly a full year since the physical installation. I look forward to that for the elderly, and the disabled.</p>
<p>I also fully agree with those lego bricks. They are counter productive wastes of space.</p>
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		<title>By: Lord Watchdog</title>
		<link>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-8</link>
		<dc:creator>Lord Watchdog</dc:creator>
		<pubDate>Thu, 22 Feb 2007 08:45:50 +0000</pubDate>
		<guid>http://schwoit.com/2007/02/21/cattle-class-on-a-craptacular/#comment-8</guid>
		<description>Where I work we had a lift company replace a machine, controller, door opener, all call buttons, fireman's phone, level indicators and they also did a car refurbishment. Cost for six levels? $180,000. The job took five weeks which isn't unusual and upon commissioning there was one teething problem which was rectified in a couple of days. All in all, not a bad effort.

The problem with lift installations these days is that there is only a handful of lift companies left and because of this they all band together and force products and a level of service on customers and this cannot be avoided. Lifts, as a rule, are hybrids of parts made in dozens of countries. Typically, a control module will be made either in Australia or Germany, car fitout components made in Australia or Italy, machines made in Mexico (roof top motor room models) or Germany (mounted under car models) and call buttons and level indicators are made in a South East Asian country. There was a time when ALL components could be made here and there were a dozen Australian lift companies in addition to the foreign ones like Otis, Schindler and Kone.

One would think that a customer the size of ShittyRail could tap their lift constructor on the shoulder and say 'Do you want us to tear your contract up?' but noooo. The NSW Government is obviously an exception to the law that dictates that public buildings shall be provided with an access method that allows safe entry and exit for people with disablilites.

They are hell bent on gluing down those tactile bricks, those things with the blue lumps on them, which ablebods trip over day after day but they cannot provide a basic access for some poor bugger that is in a wheelchair. It stinks - typically ShittyRail.</description>
		<content:encoded><![CDATA[<p>Where I work we had a lift company replace a machine, controller, door opener, all call buttons, fireman&#8217;s phone, level indicators and they also did a car refurbishment. Cost for six levels? $180,000. The job took five weeks which isn&#8217;t unusual and upon commissioning there was one teething problem which was rectified in a couple of days. All in all, not a bad effort.</p>
<p>The problem with lift installations these days is that there is only a handful of lift companies left and because of this they all band together and force products and a level of service on customers and this cannot be avoided. Lifts, as a rule, are hybrids of parts made in dozens of countries. Typically, a control module will be made either in Australia or Germany, car fitout components made in Australia or Italy, machines made in Mexico (roof top motor room models) or Germany (mounted under car models) and call buttons and level indicators are made in a South East Asian country. There was a time when ALL components could be made here and there were a dozen Australian lift companies in addition to the foreign ones like Otis, Schindler and Kone.</p>
<p>One would think that a customer the size of ShittyRail could tap their lift constructor on the shoulder and say &#8216;Do you want us to tear your contract up?&#8217; but noooo. The NSW Government is obviously an exception to the law that dictates that public buildings shall be provided with an access method that allows safe entry and exit for people with disablilites.</p>
<p>They are hell bent on gluing down those tactile bricks, those things with the blue lumps on them, which ablebods trip over day after day but they cannot provide a basic access for some poor bugger that is in a wheelchair. It stinks - typically ShittyRail.</p>
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